New Customers:
Please complete the form below, in addition to your newly requested services ..

AFTER COMPLETION, PLEASE PRINT THIS PAGE FOR YOUR RECORDS.

Our billing date for service invoices (such as monthly ADSL, e-Fax and hosting) are on the 15th day of each month.  Payment is due by the last day for the same month.  All services are invoiced and payable in advance for the following month.

A minimum of 1 hour labour will be charged, whereafter labour hours are measured in 30 minute intervals.  Travelling and call-out charges do apply to all call-outs.  A fixed call-out rate is charged in PTA and surrounding areas (within a 50km radius), a rate per kilometer is charged for all calls outside this perimeter.  Payment is due 7 days from date of invoice for COD and new customers.  [30 day] payment terms are only available for customers with a current support agreement.

All "purchase and supply" payments are COD.  Purchases with a total value above R5,000-00 should be paid, before delivery.  The payment should be available and confirmed in our bank account, before stock will be released.  Customers with a current service level agreement, should refer to their agreement for payment details regarding "purchase and supply" items.

A calendar month's notice applies to all internet, e-mail and ADSL services.

For example:  If you give notice on the 15th of a month, the services will be active (and billed for) until the last day of the following month.

If you give notice on the first of a month, the services will be active (and billed for) until the last day of the following month.

PLEASE NOTE:  By accepting the above Terms and Conditions, you agree to the service and labour charge conditions are set out above.